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Home > Contact Us > Claim Lost Package

Any shipping order with unsuccessful delivery can be claimed as 100% of your full amount paid with exceptions as follow:
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  • Incorrect shipping address by buyer when placing the order
  • Package was already delivered to the destination but not being received or picked up by buyer

Disasters are uncontrollable though it finally happened. Those incident cost is on us as it's the least thing we could do to relieve your inconvenience. Please fill out claim order form below and we'll process in no time.

By clicking "Submit" button, you are consenting to the practices described in our Terms & Conditions and Data Privacy Policy​

Request noted! We shall contact you back within the next 24 hours.

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